FAQ

Frequently Asked Questions

Use this guide from our store to review frequently asked shopping questions. For help with this page, contact support@gocontigoorchard.shop.

Details about products
The following products guidance applies to purchases from our store. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. Questions about this section may be sent to support@gocontigoorchard.shop.

Details about products
This products section covers orders and visits through this website. Are taxes charged?
Taxes are collected when required by applicable law. Questions about this section may be sent to support@gocontigoorchard.shop.

How we handle returns and exchanges
This returns and exchanges section covers orders and visits through this website. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. Questions about this section may be sent to support@gocontigoorchard.shop.

Information covering refund timing
Customers can rely on the following guidance from our store about refund timing. When will I receive my refund?
After the return is received, inspected, and approved, banks and card issuers generally post the refund within 5–10 business days. Questions about this section may be sent to support@gocontigoorchard.shop.

Information covering tracking
We publish this tracking guidance for customers using this website. How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout. Questions about this section may be sent to support@gocontigoorchard.shop.

What customers should know about delivery timing
We publish this delivery timing guidance for customers using this website. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. Questions about this section may be sent to support@gocontigoorchard.shop.

Our approach to return shipping
Customers can rely on the following guidance from our store about return shipping. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. Questions about this section may be sent to support@gocontigoorchard.shop.

Our approach to shipping cost
For purchases made through this website, our store applies the following guidance on shipping cost. Do you offer free shipping?
Yes. Standard delivery within the United States is free. Questions about this section may be sent to support@gocontigoorchard.shop.

Our approach to shipping cost
This shipping cost section covers orders and visits through this website. How can I contact you?
Email support@gocontigoorchard.shop, call 207-903-2966, or write to 12567 Perisho Ct, Fort Worth, Texas, 76126, United States. Questions about this section may be sent to support@gocontigoorchard.shop.

Store guidance on contact options
The following contact options guidance applies to purchases from our store. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. Questions about this section may be sent to support@gocontigoorchard.shop.

Store guidance on payment methods
For purchases made through this website, our store applies the following guidance on payment methods. Can I cancel an order?
Yes, if the order has not shipped. After shipment, the Refund Policy applies. Questions about this section may be sent to support@gocontigoorchard.shop.

Contact Information
Email: support@gocontigoorchard.shop
Phone: 207-903-2966
Physical address: 12567 Perisho Ct, Fort Worth, Texas, 76126, United States